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    Incorporated in 1984, Integration Technologies Group (ITG) is a Microsoft™ Certified Gold partner, full service systems integration company which for over 25 years has provided government, private sector and non-profit/educational organizations with successful, complete and timely system installation, data migration, maintenance, asset disposition and warranty services for a diverse and vendor extensive group of desktop and notebook computers, communication equipment, servers, printers and peripherals.
    ITG currently is ISO 9001, ISO 20000 and ISO 27001 Certified, as well as a CMMI™ Level 3 Appraised company, and continually strives for improvement. We invest substantial time and money in our infrastructure and process development to fine tune solutions that: reduce the downtime for the end user; and enable the highest degree of efficiency; produce the least strain on the customer's workforce and reduce the customer's overall cost of ownership. As a result of our dedication to continual improvement, our solutions provide seamless, all inclusive results for our customers, and incorporate all aspects of an IT deployment.

    For more information on ITG computer installation, computer deployments and IT service management, please contact:

James Dion - James.Dion@ITGonline.com
or call 1-800-835-7823 (U.S.), (800) 900-20060 (International)

Computer Installation and Deployment

Since 2000, ITG has performed more than 150,000 computer installations and data migrations. These engagements are distributed across commercial and government markets, encompassing more than 1,850 domestic and international locations.

We engage in worldwide deployments, ranging from one unit to tens of thousands of units. In accordance with U.S. Government network access and security requirements, ITG provides applicable cleared personnel for the duration of the deployments.

ITG’s primary corporate objective is to provide computer services and support to government and industry where integrated computer-based systems are vital to effective information processing. A key element in obtaining this objective is the development, integration, and implementation of an efficient, cost effective, and timely computer installation process.

Currently, ITG provides installation and warranty service support for tens of thousands of computer systems under contracts to multiple U.S. Government agencies and prime contractors. In support of these activities ITG maintains over 1,160 locations in the United States. With over 4,000 available field engineers and technicians ITG is uniquely qualified to provide reliable, high quality system installation services.

Computer Installation Process

The installation process adopted by ITG is a structured, systematic methodology that has evolved from our lessons learned in prior component installations. Successful adherence to established installation schedules is only obtained when precursor activities of acquisition, distribution, client site schedule coordination, and personnel deployment are appropriately coordinated, monitored, and tracked.

The logistics of coordinating computer equipment and installation personnel, with appropriate qualifications and security clearances are complicated but achievable when handled by our experienced logistic experts. ITG has provided acquisition, distribution, and installation of computer systems for many years and during this time has developed the necessary communication, tracking, and monitoring systems to ensure that the installation process runs smoothly.

Installation team members are specifically selected for a given team by the corporate-level installation specialist in order to ensure a proper mix of hardware installation expertise while at the same time ensuring schedule adherence and minimizing logistics cost.

ITG’s computer installation process encompasses a number of steps designed to provide smooth and efficient component installation. These activities include:

Transport of components to be installed from loading/staging area to installation area
Un-boxing of shipped components
Performance of the installation process in accordance with client approved procedural guidelines
In conjunction with installation of the new component, de-installation of the existing component and associated peripheral equipment identified at the individual site location
Migration of user documents and personal settings from the old hard drive
Installation of the new software image
Injection of user documents and personnel settings to the new hard drive
Testing and certification of the new component(s)
Erasure of old hard drives
Boxing of the de-installed components
Movement of the de-installed components and all related components from the replaced workstations to an area designated by the local site contact
Removal of all packing boxes, materials, and debris from the installation site area to a designated location either on- or off-site.